Well, chase shutdown

Me and my wife (and other relatives at a different address with the same last name).

All 800+ Fico's no high utilization, no recent chase apps (last ones 7+ months ago)

Only info chase will give regarding the shutdown is that "it's from the compliance dept, and it's a final decision".

We all tried calling multiple times for a review, nothing doing.

Any ideas? What should our next step be...