All,
My family flew business class EWR-FRA-PNQ in June and they were supposed to return on July 17 from PNQ-FRA-EWR. I was just contacted by the travel agent that LUFTHANSA HAS STOPPED OPERATING PNQ-FRA sector. Was offered PNQ-DEL-FRA-EWR with a 27 hr total traveling time (as against 19hrs). I was told by the travel agent that this is the best they can do.
I was furious and contacted Lufthansa. Was initially told nothing can be done....told them I DO NOT accept the change. Next was offered PNQ-DEL-EWR with a wait time of 12 hours in Delhi airport. Again told them no. They can't expect two females wait at Delhi airport for 12 hours.
Finally, they gave me PNQ-DEL-JFK, which I reluctantly accepted....(not bad but what can I do?? better than getting my spouse's ire
)
Not sure why all of a sudden PNQ-FRA is cancelled....is this normal? or the sector is non-profitable?