Originally Posted by
Mwenenzi
So stay with SQ Krisflyer. Virgin Australia VA & SQ are freq flyer partners. You can even move ff points/miles from one to the other, albeit as a discount. This is very unusual.
There are no Australian domestic star alliance airlines.
Other Oneworld airlines buy QF points (and SC's) when you fly with them. If those airlines wanted to buy more they can do so. It is a negotiation between the airlines concerned
Some OW airlines, like CX, are well know for not giving many ff miles on many booking classes to any other ffp.
I find QF call centre staff polite & professional. Never had a problem with them or their knowledge or service. (Can't say the same about VA)
You have done well to be offered tier accelerator for QF Gold (OW Saphhire). [Corporate offer?]
I’m surprised you have had a good experience with the QF call centre staff, and I’m glad for you.
I was hung up on, transferred to Qantas Shop (they insisted it wasn’t a FF matter) among other things. Perhaps I should also note that these poor experiences were with Filipinos, but the few times I spoke to “product specialists” they were Australians, and provided good service.
It leads me to think there might be perhaps 2 different call centers, one outsourced and one local, hence the differing standards.
The tier accelerator was not a corporate offer, although I did use my corporate email address for correspondence.
I suspect it is more my flight history with SQ, as well as the fact I have a QF A/C from 2013 w/o any activity.