About a month ago, I was boarding a Frontier flight (Denver to Las Vegas, costing $78) to catch my international flight out of Las Vegas at 11:50pm the night of June 22nd. When I showed up to the airport in Denver for Frontier Flight
#F9 765, it said it was delayed 1 hour. A 1 or 2 hour delay would have still made it possible to catch my connecting flight in Las Vegas. However, this flight ended up being delayed for over 4 hours, forcing me to purchase a ticket at the gate from a different airline in Denver to Las Vegas, Southwest Flight
#2422 , costing $339.98. Luckily this flight arrived in Las Vegas in time to catch the connecting flight.
I contacted Frontier about this issue and they refunded the $78 flight cost and a $70 voucher, but the support woman via email refused to give any further compensation. In this case is it fair to expect the $339 be compensated to me? I thought they would refund that as the expense was entirely caused by Frontier and had I missed the connection in Vegas the costs would have been $1,000+. Any suggestions would be appreciated. Thanks.