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Thread: Tripsta / Airtickets / Travelplanet24 effectively bankrupt
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Old Jul 12, 2018 | 7:42 am
  #33  
huntk
10 Countries Visited20 Countries Visited30 Countries Visited15 Years on Site
 
Join Date: Jan 2010
Location: YYZ
Programs: BA GGL, AC 75K, Accor Diamond, Hilton Diamond
Posts: 442
Here's what I got by email today when I FINALLY got a contact that worked for an actual person.

Dear Mr. xxxxxxxx,

We would like to inform you that due to technical issues in our system we are not able to assist you further with your request for your booking xxxxxxxxx.

We would strongly recommend you contacting the airline company directly in order to process any amendment/cancellation.

In case the airline company redirects you again to tripsta, you may explain to them that the operation of our agency has temporarily been suspended and there is no possibility to process any further action for your e-ticket.

Therefore, we hereby provide authorization to the airline company to assist you further with any related request.

We would like to apologize for any inconvenience caused and thank you for your understanding.

Best regards,
Name Redacted
Passenger Service Center
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