Originally Posted by
translatejapan
Sorry, I edited the post above yours.
I guess I learned something the hard way... Had no idea such tickets existed.
I just talked to a USA help person, who said that all the terms and conditions are laid out when you purchase.
My confirmation email only says "You may have purchased a 'special fare.'"
I'm done with American, I think. Every single flight I've taken out of Tokyo has been delayed. I don't know what it is with them and Tokyo.
My outbound flight this time got me stuck in the June 19 cluster.... at Chicago. Hours in delay and about a dozen gate changes had us running through the airport. I'm not the type to ask for compensation, but they proactively sent me 3K miles. My previous flight from Tokyo in March also had about 4 hours delay AND lost baggage, but no compensation miles. Flight before that was also delayed at Christmas.
Yes T&C can be found if you click the appropriate tab and in some cases read through pages of small type
When I purchase a ticket on aa.com, at the very end there is a box which must be clicked noting that you agree to all the rules and conditions--I wonder how many pax DO read the rules.
After purchasing you can see the flt conditions by going to the refund page--but not actually requesting a refund..