FlyerTalk Forums - View Single Post - No changes allowed even when trying to pay AA for it?
Old Jul 11, 2018, 12:02 pm
  #5  
translatejapan
 
Join Date: Jul 2018
Posts: 8
It's a V fare, purchased in Japan, cost about $1,370 round trip Tokyo to New York.

It was purchased directly on the AA website, but when I'm in Japan it always transfers me to the Japanese site, forcing me to pay in yen. The AA USA English reservation line said I had to call the Japanese line. The Japanese line said they couldn't do anything, and transferred me to a "manager" who seemed Southeast Asian. The manager rudely said she'd make a note in my file, then hung up on me after telling me to check the AA USA site myself for the customer service number as she wouldn't give it to me.

Last edited by translatejapan; Jul 11, 2018 at 12:07 pm
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