Originally Posted by
cauchy
Repricing from LHR more than doubles the price (and would mean cancelling Christmas).
For the benefit of anyone who might see this later, absolutely no chance. The BA call centre was thoroughly uncharitable, if not downright rude. Nothing would cheer them up!
I really can't understand why you have phoned BA when the first advice you were given was to phone VS as it isn't BA's problem. You call the BA contact centre uncharitable - as far as I know BA isn;t a registered charity and shouldn;t be viewed as such - the staff were just doing their job and were unable to help you.
I hope that VS can sort out your problem and please let us know what happens.