FlyerTalk Forums - View Single Post - Knowing your ticket code while purchasing
Old Jul 10, 2018 | 4:32 am
  #1  
CaliforniaSwede
20 Countries Visited5 Years on Site
 
Join Date: Feb 2017
Location: Sweden
Programs: BAEC Gold
Posts: 66
Question Knowing your ticket code while purchasing

I am somewhat of a newbie here. And tried looking for the answer but haven't found it here. And BA hasn't called back thus yet.

I Just purchased a ticket OSL-LHR with return through the BA APP. Checked for upgrade availability before purchase and since you still can't upgrade yourself I called the EC customer service. When I made my purchase on the app my choice was Low or flexible. I knew I wasn't making any changes I took low as I usually do. I am a silver member and upgrade often and never have had this problem before purchasing through "Low" fare. The EC rep states she can only upgrade the inbound flight since my outbound flight is a O ticket, which costed more than the inbound flight.

So my question was this (to her as well), when purchasing, is there a way to see what ticket class I'm buying at the time? Instead of getting a surprise afterwards. I could have possibly changed how I bought it and purchased a CE ticket for my return for example or picked a different flight. Which my plan is now, after writing this, to cancel the tickets and repurchase.

Can't they somehow get that small (important) thing into there website and APP as well??? One has to have dreams... :-D
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