The Regent Taipei is disqualified from this category due to poor service. I've stayed there many times over the years, going way back to when the property was branded a Four Seasons (or at least affiliated). To be fair, service was never great even as a Four Seasons, but under the new management team/era I've had service issues with pretty much every department - front desk, housekeeping, laundry, concierge, room service, engineering, etc. etc.- and rarely have I found the management resolution satisfactory. I have continued staying there because it's the only option offered by the coordinator of certain events I attend (most recently last year), but in fact after my last stay I vowed not to stay there again even if I have to pay my own way - it's not that it's so bad, but that I just don't feel right rewarding a subpar product even if it's with OPM. It's quite expensive relative to competitors at the suite level, to boot.
Hard product is better with the style being contemporary Japanese, which I much prefer to the decor of, say, the W. However, there are still many design annoyances (e.g., poor seating/room configurations, poor furniture choice/placement, ridiculous electrical outlet locations, annoying sliding closet doors, shower floors that tilt away from the drain, etc. etc.) that show the room design isn't thought out well. Also, the noise insulation between rooms is very poor.
I will mention that the F&B is excellent. Silks, Lan Ting, and Milan Honke (at least hot pot and robatayaki - I haven't tried the kaiseki) are all fantastic. Even the buffet is great. Also, azie is supposed to have one of Taipei's best beef noodle soups but I haven't tried it. Still, Taipei food is far too good to base a property decision on F&B unless you absolutely cannot leave the hotel.
Last edited by gengar; Jul 10, 2018 at 9:08 pm