Originally Posted by
CHOPCHOP767
How is mobile access supposed to work? Is this like the United Gates, whereby you can at the gate and it opens? Haven't seen anything on this; but this could be be great.
Honestly, I'm tired of waiting in line to access; CLT is especially bad.
The agent made it sound like you just check-in on the AA app, walk through the door and wave at them with a smile. That's it.
I am wondering if it's connected to having a pic on file, which is why she took my driver's license and added some info to the system (presumably my picture).