Arriving at AMS last week, pax both doors were used for disembarkation. Apart from the fact that we arrived a few minutes late, and that the aircraft was a full 739, I can't think of any reason why. At least as far as I could see, ours was the only flight at the concourse using this procedure.

Everything was set up prior to our arrival, and the whole process was very efficient.

Last month, aft stairs were used for boarding at CPH, but only after a long argument between the gate agents. One of them asked her colleague to set up the jetway for two-door boarding, wherupon a third agent, apparently the supervisor, said that this was not done by KL at CPH. The first agent protested that arriving pax had just disembarded via the aft stairs, and that she had boarded several KL flights that way previously, but the supervisor would not give in. The agent then called somebody in charge, who confirmed that it was fine to board via the aft stairs, as long as the weather was OK and they had the necessary resources available. Even then the supervisor would not relent, but in the end he was finally overruled by somebody.

Johan