Originally Posted by
madfish
If the child had had an item spilt on them by a customer this would be a limited amount. However, we are talking about what could be a large quantity here which would only ever happen with staff. I wonder if perhaps the staff member was meant to use a trolley but for convenience sake choose not to.
I don't think speculation is helpful to anyone. A child has been injured, and the first concern must be that he is alright. Beyond that... sometimes accidents just happen.