I redeemed for a $25 visa, and I got an error screen, something like the redemption was not available. However, the 2500 points were deducted from my account, and in the account history, the redemption is listed as "processing". I did not get an email confirmation for the redemption so I'm not too hopeful this will actually go through. Mypoints says that an e-gift card redemption can take up to 10 days to process, so I will wait for 2 wks before contacting them.