Originally Posted by dwugson

I disagree. Accidents are caused by a variety of issues which together lead to the event, no one person or thing is to blame. The main thing now is to make sure your son gets good care and that BA helps you with your trip - legal action or event the threat of it is counterproductive. There are several issues at play all of which can mostly likely be altered to reduce chances of this occurring again, The response of the staff in the lounge and possible training of how to handle this type of situation is another aspect that needs to be dealt with. I hope that BA will analyze all aspects of this accident and let the OP know what measures are being taken to prevent this re-occurring. A non punitive approach is a far better way of preventing further incidents such as this. Please let us know how your son is doing - joining others in thinking of you.