FlyerTalk Forums - View Single Post - "I'm sorry sir, this is the only lounge in the OW Alliance that doesn't participate
Old Jul 10, 2004 | 1:49 am
  #60  
KVS
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Originally Posted by Schultzois
[G]iven that lounge staff have necessary computer access to add any OW number to a reservation and print a new boarding pass (and every lounge agent I've ever met can do that) why can't they simply Verify your status themselves if there's any doubt?
BA lounge agents can, in fact, verify OW status. However, for non-BA FF accounts this involves a call to a OneWorld desk person, who in turn has to call their contact at the airline in question (i.e. AA). As it is a relatively time-consuming process, agents are not extremely willing to do this.


Originally Posted by Schultzois
I mean, when I show up with a boarding pass that doesn't have my number at all on it, and ask them to put my BAEC in and print out a new BP, the new BP shows Sapphire and that's not because I told them what to put in - it's because their database Knows my BAEC account is OW SPH!
BA's system can only verify/show status for BAEC accounts. For all others, they have to manually enter/select the status.
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