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Thread: Briggs and Riley warranty not so great.
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Old Jul 8, 2018 | 9:24 am
  #18  
squeakr
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We’ve had the same experience.
Originally Posted by BLG
I have been traveling with B&R for approx 20 years. I currently have 4 B&R bags. Never had a breakdown. Which is crucial. My garment bag may well be a 2MM miler. Something like that. All repairs have been done promptly and with no issues whatsoever. They have always lived up to their guarantee. I have even had my shipping paid on numerous occasions by my local retailer. To say I have no complaints would be an understatement.
Two of our bags are over 15 years old and all we’ e had to get replaced is a zipper. At. O cost.
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