Originally Posted by
misterfuss
Thanks for your reply. I definitely understand the upgrade is subject to availability, but another thing that irked me was that I was sent to far end of the garage to near empty Section 3 after walking near Gold 5* and through President's Circle areas. I just changed my next reservation so that it is a mid-size. (BTW, my reservation was via a quote from your website.)
Yes, we can understand how this could be bothersome. It's clear that Hertz wants folks to take advantage of their new Ultimate Choice service, and frankly being 5* or PC definitely provides significantly more value than in pre-UC days. I think you were smart to switch your upcoming reservation, and we appreciate you using us to book as well. Don't forget to enter your new reservation for tracking using the link below so we can notify you if we find any better deals!