Originally Posted by
CJKatl
This is the second or third thread recently about a utility going out a a hotel. While I realize this is usually beyond the hotel's control, what is unbelievable is that hotels do not have an existing plan on what to do when this predictable situation occurs. You would think there would be a script for whoever is there and a plan where maybe guests can be told where to go if they need something immediately and be given realistic expectations about what will happen if the outage is not fixed in in three hours, six hours, by eight o'clock, etc, It just seems that hotels are not responding as well as they should.
Yes ... but, I presume its easy to have a generator powered backup or large APS to deal with electricity.
A city water outage, on the other hand, is much more difficult, particularly if they don't know how long it will last.
Wonder if properties have agreements with each other to deal with the hotel equivalent of IRROPS. I suppose in many cases, the hotel operator may have other operations in the same area, even if they are with different brands.