Originally Posted by
donotblink
My account is still unlocked but no bonus avios have posted yet. Should I contact someone or be patient?
Same here and they never answer email, take them 4 days between each message on facebook and twitter and the Call center answer is : "it's another department dealing with this, sorry".
Now I wait for either the miles either a pathetic email regarding inconsistencies in order to decide what is the best to do. Question of principle. I have ethics in business and expect others to act the same way : professional, ethical and respectful of contracts and T&C. Period.
Got a friend with an even more crazy story : old account (status with them) > points posted on Monday > today tickets refunds and points removed without asking him if he wants to fly (I understood he wanted to fly 5 out of 10 or something like that).
Guys, it's just the beginning of the story... pop corn time Is not over
