FlyerTalk Forums - View Single Post - SAS IRROPS Handling Support & Discussions

Jul 7, 2018 | 11:21 am

#24

NewbieRunner

Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)

Join Date: Jun 2005

Location: 150km from MAN

Programs: LH SEN** HH Diamond

Posts: 30,406

Quote:

Originally Posted by view

Sorry to hear about your poor experience NewbieRunner, not well handled at all. Was your cancelled flight on a CRJ900 aircraft by the way? If so may well be a casualty of the Cityjet pilot issues this summer.
Make sure you get your claim in, it is usually handled well (i.e. not the LH way of denied first/second time before paying out as a "gesture of goodwill").

Yes, my flight to MAN would have been on a CityJet CRJ900. If you click the “Show” button next to Spoiler in my previous post you will see that I did submit a claim for compensation which was confirmed by return!

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