FlyerTalk Forums - View Single Post - Flights credited to incorrect FF account?
Old Jul 7, 2018 | 2:41 am
  #18  
lost_in_translation
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Originally Posted by lcy flyer
The exact same thing has happened to me:

- Devaluation fiasco decided to credit QR flights to BA Exec Club
- Entered BAEC at online check-in
- At BKK the agent printed out the BKK>DOH>DUB boarding pass(es) with BAEC number and OW status
- Received a mail yesterday from QRPC thanking me for flying with them
- I checked online and sure enough- the flights have credited to QRPC
- This is especially annoying as I had over the standard 40kg of Business class luggage allowance and QR insisted at check-in at BKK that if I credited to BAEC they could not extend the extra 15kg QRPC Gold member allowance to cover the extra 6kg. I ended up paying 10000 THB for the extra 6kg

I will try to retro claim with BAEC, but I am seriously annoyed they have done this esp after the excess baggage incident at BKK
Unfortunately the devaluation does make a bit more sense now, given it appears rather than QR being charged by partners for flights being credited to their FFPs QR seems to be potentially trying to keep as many bookings as possible within the new, almost useless QRPC. Very underhand, but this is QR who have frankly shown themselves to be totally untrustworthy to deal with as a customer in the last 6 months or so.
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