I also got 25,000 referral bonus points this week. I chatted with Amex online rep again this Monday and I asked him to expedite my case and he did. The 25000 bonus points doesn't actually show up on Hilton points activity site yet but it was added to total points. My total points last week was like 50000 and it is showing 75000 now. I've been contacting Amex with this issue since February. Finally!