Originally Posted by
elrednaxela
Here's the full email. They provided a reference number in the email header.
Note that there is no opportunity for a rebuttal. It seems like a 'take it and go' offer.
Personally I'd still request the Avios be deposited by 7/31 as per the terms, and if not awarded by then, then initiate a CC dispute. I'm not one to let them off the hook easily.