Originally Posted by
brody24
Just got response email (locked new account, sent in all required verification info). They said they will not honor it due to "inconsistencies in my bookings". No clue what that means or why they wont honor. They offered me option of cancellation. Unreal that these idiots wont honor given that i followed literally every term.
Yikes, what are you planning to do? Hope this isn't a sign of what's to come. If it were me I'd probably reply that I've complied with all the terms and will expect the Avios by a certain date to at least have a paper trail if things go south.