Originally Posted by
M Singh
Trying to book a fare on .bomb, with a search for W. Preferred option shows up for $1025 tax included. Booking all the way through keeps bringing the price to $1276 as the system keeps adding $250 in taxes and fees. What gives? Fares shown are supposed to be all inclusive no? For reference trying to book w, v or q YVR-LHR 09/03 to 09/09 via SFO.
Are you starting the search on united.com but paying with a Canadian credit card, or starting on united.ca and paying with a US credit card?
UA will change the point of sale of the transaction to match the credit card billing address, and that can cause the fare to be recomputed.
Originally Posted by
Jaimito Cartero
For a flight originating in Canada?
Iif it turns out to be true, yes. As a US-based carrier, UA is governed by DOT regulations across the entire company.
ETA: I’m seeing the same thing. The issue doesn’t have anything to do with the taxes and fees; it’s just calculating the fare incorrectly. You can tell because the ‘lowest’ column is higher than the ‘selected fare class’ column, and if you look at the details, you can see that the PQD for the ‘lower’ fare is actually greater than the PQD for the ‘higher’ fare.
Although this is more of a mistake than a misleading advertisement, it still falls under the DOT guidelines and should be reported.