Originally Posted by pineapple_juice

Overall a smooth experience with Hertz. After returning the car, my wife realised she had left her phone in the vehicle. At this point we were behind airport security and near the gates. Panic! Called her phone, a Hertz rep responded, and luckily we were able to make arrangements for the phone to be sent thru security in no time. Kudos to the helpful Hertz team at JNB!!! There is alot of fuss about theft and dishonesty at OR Tambo, but this really shows the opposite.