FlyerTalk Forums - View Single Post - Horrific CS when United would not honor Fare-Lock
Old Jul 4, 2018 | 6:18 am
  #10  
zrs70
FlyerTalk Evangelist
Conversation Starter
All eyes on you!
25 Years on Site
 
Join Date: Feb 2000
Location: Los Angeles
Programs: UA Plat 2MM. DL Plat, AS MVP
Posts: 12,905
Let’s not pile on too hard. While the trnsactation worked, I agree that UA should not have made the op feel like he was getting a special favor. I would have an issue with that as well.

That said, I would not have reacted the way the op did either.
zrs70 is offline