Originally Posted by
tinchote
- She seemed really concerned about our situation, and either by need or by niceness, she put us on J for YYZ-YQR (we were on cheapest of the cheapest Tango tickets).
This is the only thing I don't like. Overbook Y and let PDM handle moving people around. Rebooking agents should not be changing cabins.
Other than that, I'm glad it went as well as it did, given the 24 hour delay.