Emirates Airlines seems to be loosing its warm hospitality and professionalism..
On my flight from London to Dubai on 30th March 2018 I was served a yummy cockroach meal on business class. Not to mention dirty , pre used pillows.
And on the next flight from Dubai to Kolkata it felt like we were traveling in a public lavatory.
On emailing and contacting their Kolkata office and Emirates Customer Affairs India regarding the cockroach meal and the unhygienic travel conditions all they had to say was a very uncaring ‘sorry’.
I guess one needs to take up such matters either legally or with a lot of hue and cry for Emirates Airlines to react more compassionately.

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This is from a friend of mine - where is the best place to post about this and get this complaint attended to?