Originally Posted by
Kaasschaaf
I don't understand the threats to do chargebacks either. You purchased flights, not avios. Also if you're not flying them, you basically have taken a seat from someone else who mightve actually wanted to fly for that fare and now has to pay more to see their families.
Let's not make this personal. Iberia is a business, and we bought a service. Businesses are designed and structured to make money, period.