Originally Posted by
oliver2002
Newbie Runner is currently stuck in CPH: her flight to MAN was cancelled and she was sent to a hotel by the transfer desk at 6pm with the request to check SAS.dk. now they rebooked her to LHR and there is no number to call that is open after 7pm. Business class longhaul pax. :facepalm:
I guess they expect her to take the train from LHR to MAN?
Seems quite poor tbh, especially the lack of communications in such situations I find so utterly frustrating.