Originally Posted by
marcelocrribeiro
Another comment from a Brazilian customer:
He called Iberia and they informed that they are doing an audit in everyone participating and will send an email to everyone with a form to be filled and asking to attach a few documents. - Not sure what this means.
I mean, that would make total sense for Iberia to do and would be entirely fair. Not unreasonable for them to ask for a scan of a passport to confirm that people aren't creating IB+ accounts with made-up passport numbers in order to cash in 10x on the same promo. For the idiots who did that, of course they should be denied. But at the same time, those who created new accounts legitimately should be allowed through assuming they provide the necessary supporting docs.