Originally Posted by
VoiceActor
My post was specifically about EWR - about Terminal C at EWR - nowhere else. And no, it's not less crowded with the opening of the Polaris lounge. I flew out of there two weeks ago with the Polaris lounge in full swing and, as I mentioned before, had to ask someone if I could share their table. It was jammed.
Agreed. Was through EWR Term C on Friday and it was the normal pit-of-despair. Interestingly, I received yet another survey asking about my United Club experience at EWR.
Not sure why they are blasting surveys out for an experience they HAVE to know is sub-par. Is there a department at United that specifically measures to ensure the right level of crappy-ness?