Originally Posted by
CPH-Flyer
I think they still handle SK in Frankfurt. Though if not they might have a bit better connection to SK than the airport handling company in DUS.
SAS in Germany doesn't use LH at all... only for gate crew and checkin. Backoffice is done by other agencies...
That said there is a 24h hotline agents should be able to call. I would have just asked DUS to document the statements given in the booking and organised getting to ORB myself by bus/taxi.