Originally Posted by KenHamer

We have a truly frequent flyer who has top tier status in not one but two (or at least two) programs, each of which has a significant minimum spend and Air Canada, bless their shriveled little craniums, wants to "fire" them over what arguably amounts to something on the order of $300?

It's hard to avoid the conclusion that the people running the airline are dumber than a sack of hammers.