Quick question.
Any advice where the TPAC leg is already confirmed upgrade via GPU, but the following domestic flight from hub to DAY is showing as eligible for CPU (up arrow), and now has R >0?
I tried the 1K line and was told I needed to use an RPU, as the Global could not be retroactively applied to the final flight...even after checking with a CSR "lead agent".
I am 99% sure the agent is just bad, but wanted to double check in case there have been some new experiences. I can certainly try again, but wondered how hard to push versus having something noted on the ticket....
Obviously, not a situation where I can remove the cert and reapply, as I would lose the R space on the TPAC.