Originally Posted by Eujeanie

Wait til you hear what happened now. Not sure this is the right thread. I booked some flights that used the old Virgin planes. We ALWAYS choose exit row, so I picked row 9. Everything was fine. Didn't ask for any money, figured, as an MVPG, that exit rows were still ok (free). This was a couple of months ago.

Fast forward to yesterday. Just looking at our upcoming reservation, and it says we owe $100! I call AS, and they say yes, you will have that money collected when you check in. Wha??? Because, I guess, only the 2 exit rows and bulkhead have any extra legroom, they are considered Premium?

So they took them away from us, right over the phone, and made me pick 2 other seats!

Maybe this is well known to all of you, but a first for us. I thought it was pretty crappy. IF they had said $100 charge for these seats at the time of booking, I would have realized it and picked something else on the spot. But to wait a few months? What if I didn't do that and they tried to collect at the airport, and there were only middles left?