Finally reversed (transfer changed to 0 in UR account) after five days and two escalations. Re-tried the transfer and it went instantly.
Originally Posted by
samnc0
Yesterday, I attempted transfer, and my computer seemed to hiccup, but the points were deducted from my UR account. However, they were not credited to my United account.
Originally Posted by
rogerntan
I just went through this song and dance. On Sunday I tried to transfer over 100k+ points; the Chase UR page took some time to submit. I finally "succeeded" and I got the email, but the points never landed in my MileagePlus account.
...
I retried the transfer. The page submitted it quickly.
Moral of the story is that if it takes a while to submit the transfer and get to the confirmation page, it probably failed, and you will have to fight to get the points credited back in a reasonable period of time.