Originally Posted by
Roar
Thanks. It was international long haul - and the price was more or less the same as business (how would you even prove this after the fact?)
Depending on the fare structure, there are a few ways to demonstrate after the fact... or you could have documented it at booking, but most people don't do that.
Originally Posted by
Roar
I even took an earlier flight because First was an option and I wanted to try it.... today I called UA to see if I could change to later flight and they wanted to charge me an arm and a leg. (And the woman on the phone kept trying to tell me Polaris was "the same" as First.)
I have been in the new Polaris... did just want to see what all the fuss was about in First...
You should be contractually entitled to a refund (if you want), and any reasonable agent should give you positive-space reaccommodation into the First cabin on a different routing. If you want to fly in F, call back and try again.