FlyerTalk Forums - View Single Post - What does " Cancel check-in and exit" actually do?
Old Jun 29, 2018, 7:27 am
  #5  
flatlander
 
Join Date: Dec 2009
Location: Flatland
Programs: AA Lifetime Gold 1MM, BA Gold, UA Peon
Posts: 6,110
Originally Posted by ScruttonStreet
I think it does - just so long as you don't print boarding pass?
Yes, but that's not a useful way for it to work. It should be possible to change a seat even if you have printed a boarding pass.

"Checked in but boarding pass not delivered to customer (printed or downloaded)" is a bizarre liminal status that customers should not have to exploit to be able to change seats.

You should automatically off-loaded to change a seat after the boarding pass is printed, then you can check in and print or download the new boarding pass again after moving seat.
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