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Thread: Issues with UA.com not properly including taxes in fare when searching [Consolidated]
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Old Jun 28, 2018 | 8:59 pm
  #7  
jsloan
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Originally Posted by Lurker
No doubt this is a punishable offense with some federal body so I hope United will fix it soon.
It would be the Department of Transportation, and I urge anyone who is able to document this and continues through to a purchase to file a DOT complaint. The rule was very specific and intended to prevent airlines from advertising misleading fares (e.g., EWR to CAN from $99* -- * each way, based on a round-trip purchase, plus taxes, fees, and fuel surcharge) even though the correct price is displayed before booking.

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