Originally Posted by
RogerD408
Yes, each property will have their own process, some do it well/quickly others use the squeaky-wheel approach and wait for the guest to complain (why do it if I don't have to). The sad part this can be at the same property depending who you deal with.
Congrats getting it worked out, but don't forget about it.
👍. I won’t. I will def be on top of that. Thanks.