Originally Posted by
avatexrs
Furniture and decor were fine. Similar to a Marriott or Renaissance big city hotel, but not a JWM. Bed was very comfortable, flat screen that got NYC channels, 2x day maid service.
Hotel had a casino, but thankfully it was smoke-free.
This is good news... the Ren Curacao casino used to be horribly smoky and the smell would permeate the lobby and restaurant at times... very unpleasant it was.
Originally Posted by
avatexrs
I checked in after midnight, and the night desk clerk put me in an island view room. When I asked him for an upgrade he said I already had one, but I could talk to the manager in the morning. When I did that next morning, they said I had booked a resort view and they upgraded me to an island view. I had to show them my confirmation, which confirmed I booked an island view and which apparently was not in their computer system. After searching they upgrade me to ocean view for the rest of my six night stay. So they made things right relatively quickly
I've stayed here several times.... they are quite stingy for upgrades especially when staying on points and even for plats.