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Thread: Full Customer name shown on some Accor reviews
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Old Jun 28, 2018 | 9:20 am
  #12  
wkndtraveler
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Join Date: Dec 2014
Programs: Accor ALL Platinum
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This is totally unacceptable and violates privacy. Sofitel Frankfurt, too, seems to use full names when replying to anonymous customer feedback. I have also alerted Accor about this issue.
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