Good to know.
I've just had a letter from BA that I will use with my travel insurance company. They state the reason as delay reason as "Operational" - hope this isn't the first stage of them starting to deny an EU claim.
Flight BA2062 from MRU to LGW
Scheduled Departure date and time: 17 June 2018 17:10 GMT
Actual Departure date and time: 19 June 2018 17:42 GMT
Scheduled Arrival date and time: 18 June 2018 05:30 GMT
Actual Arrival date and time: 20 June 2018 05:21 GMT
Total delay: 2912 Minutes
Reason for delay: Operational
We need to add a few legal points in connection with these details:
When we use the word ‘technical’ as the reason for a delay, it covers mechanical or electrical faults to aircraft. If there was any other reason for the delay, we say exactly what it was (for instance, ‘Air Traffic Control’ or ‘Adverse Weather’).
The times shown here are in UK Greenwich Mean Time (GMT). The local times may have been different in the countries concerned.
We give the information above only to help you make a claim to your insurance company. It should not be taken by you or anyone a