For the second time this month, we've had no AirConditioning in our room at Hotel Indigo London Kensington.

The first time we were in a ground floor room facing Barkston Gardens. It was warm but bearable. Front desk staff were surprised when we told them and gave me a good discount.

29 days later I was up on the third floor in room at the west end of the hotel. The afternoon sun hits the bricks, turning the room into a pizza oven. It was very unpleasant. Not much to do, they were completely full and I was staying on points.

Front desk staff tell me they don't expect the AC to be fixed before the end of the summer.

I would avoid this hotel for the next few months. A shame as this is otherwise one of the better IHG properties in London.