Originally Posted by
hungry
its shocking customer service.
Maybe my expectations are much lower (I've been flying with BA and many other airlines for years), but I fear you are expecting too much here. Sometimes things happen for reasons unknown. As a GGL/CCR, I've been around long enough not to get worked up about things like this if they don't go my way. LGW-ALC is a short flight, so I wouldn't be making much fuss. That being said, if I was turfed out of a prime CW seat to a middle on a 12hr flight, I would not be flying - but then again, I am unlikely to be found in BA CW for such a flight anyway
