Originally Posted by
Dr. HFH
Overall, this is disappointing. I've flown one "roundtrip" (LAX-ICN-JFK) in F, about five years ago, and loved it. Onboard service was perfect. A member of cabin crew was stationed to stand at the rear of the F cabin and watch to see if anyone needed anything. They did this in shifts and rotated. I had western food one way and Korean food the other. Both were excellent; I was particularly impressed with the western food. Right now I'm looking at options for a one way from SEAsia to JFK and was looking at OZ (that's why I'm reading this thread). Is really as bad as all that? It was so great before.
First off, most of this thread is from two years ago, and in scanning the thread I didn't see any posts regarding experience in OZ F except the one very recent comment.
I've flown OZ F fairly regularly for quite a few years, as I fly a lot in economy and burn those earned miles with flights in F. The only cutback I've noticed in F was the elimination of the free gift, which happened a number of years ago. I've not noticed any changes recently, nor have I ever experienced a dirty uncleaned seat as the one report about F stated. Not at all belittling the comments from that poster, but rather adding my own experience which doesn't include anything of that sort having happened to me. I flew the ICN-JFK route in F just last year and the service was impeccable. A couple months later I flew KE LAX-ICN in F, and was quite disappointed in KE vs. OZ in F. Given the choice, I'd pick OZ every time.
The one comment in this thread that would apply to all classes was that of delayed flights. I've flown countless flights on OZ over the years, and have only had one transpac flight significantly delayed (as per the 3+ hours mentioned in the OP). I've had more frequent, but still not common, delays on flights within Asia, but not typically anywhere close to 3 hours, and most of those are due to flights that are arriving from China, where delays beyond OZ's control in leaving China cause a knock-on effect. AFAIK, none of the transpac flights are utilizing planes coming from China, so that issue doesn't exist for the JFK route.
In Y, I have noticed some cutbacks over the years, but I still consider OZ by far the best choice for Y for the routes I fly.
This year, when it comes time for me to burn more of my miles, I'll again be selecting OZ in F for how I use those miles, without any reservations.