Originally Posted by
SFHokie
I had this experience over the weekend flying MNL-HKG-PVG. The first flight was delayed and caused a tighter than desired connection at HKG and I asked to be rebooked on an earlier flight MNL-HKG.
What was the reason for the original delay? If it was directly attributable to CX (mechanical, crew) then you've a stronger case (culpable failure on CX's part). If it is out of their control e.g. ATC delay (Manila) or weather then you're at least partly responsible for tight connection and/or inflexibility.